1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address
• Project Details: Information you provide related to painting or home improvement services
• Communication Data: Content of messages, call logs, and your communication preferences
• Usage Data: IP address, browser type, device information, and interactions with our website

2. How We Use Your Information

We collect and use your personal information to:

• Provide and improve our painting and home remodeling services
• Communicate with you about your projects, appointments, and service requests
• Send project updates, estimates, and important notifications
• Process payments and maintain business records
• Respond to your inquiries and provide customer support
• Improve our website and enhance your user experience

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data with:

• Service Providers: Trusted vendors who help us operate our business (e.g., hosting, communication tools, payment processors)
• Project Partners: Subcontractors, material suppliers, or other professionals necessary to complete your project
• Legal Obligations: When required to comply with applicable laws or legal proceedings
• Business Changes: In the event of a merger, sale, or restructuring of our business

We are committed to protecting your privacy and do not sell, trade, or rent your personal information to third parties for marketing purposes. Any third parties we work with are obligated to protect your privacy and may only use your information to provide the services we request.

4. SMS Messaging & Phone Number Use

By providing your phone number to API Contracting & Remodeling, you consent to receive SMS communications from us.

SMS Communication Terms:

• Purpose: SMS messages may include project updates, appointment confirmations, scheduling reminders, and service-related communications
• Frequency: Message frequency may vary depending on your engagement with us and project status
• Opt-Out: You can opt out at any time by replying STOP to any SMS message you receive from us. To request assistance, reply HELP
• Rates: Message and data rates may apply depending on your carrier and service plan
• Third-Party Providers: We may use third-party messaging services, such as Twilio, to facilitate SMS delivery. These providers are only given access to information required to send the message and are obligated to protect your privacy

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of SMS communications at any time
• The right to withdraw consent for data processing where consent is the legal basis

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: